Driver Support

For guidance on procedures, clarify doubts and schedules.

ALD Automotive provides support to the drivers over the use of their vehicles and always places at their disposal the skils of its technicians to assist them whenever they need.

The drivers can contact our analysts through our call center during working hours from 9h to 18h in order to: 

Benefits :

  • The services are realized in a simple and quick way for a lower inconvenience.
  • The driver is always informed and all our decisions are taken so as to keep our relationship transparent and durable
  • ask for guidance in order to schedule a Periodical technical inspection in an accredited workshop of his choice;
  • use the relief car service, as well as tyres change, if included in the rental contract; 
  • clarify all the doubts related to the vehicle and the services included in the rental contact;
  • schedule the vehicle return to ALD in the end of the contract.

 

Contact us